Everything You Need to Know About Our All-Inclusive Pricing
Figuring out how much your custom t-shirt order will cost can be tricky. Many factors go into determining price because every order is different, but at Custom Ink, we believe that pricing doesn’t have to be complicated. We want your experience ordering and designing custom apparel to be as easy and stress-free as possible, which means no surprise fees or hidden costs. This also means our all-inclusive pricing offers you a better value because we include the same services, guarantees, and perks with every order—no matter how large or small. Below we’ve provided a breakdown of what our pricing includes to explain exactly how it works.
Wait, How is My Price Determined?
Before we get into what’s included in our prices for custom gear, let’s talk about how your price is determined. We use three things to determine the price of your order:
- the specific product and color you want to print on;
- how many ink colors you want on each side of your product;
- and how many pieces you need to order.
Other factors, such as name personalization and if a design requires various sized screens, do go into account as well. But otherwise, those details are all we need because you are guaranteed all of the following benefits with your order.
What’s Included in Your Price
Design Review and Consultation with a Professional Artist
Every custom design that goes to print at Custom Ink is reviewed by one of our artists to ensure that it’ll look great on your gear. They’ll look for any issues with design alignment, spelling, sizing, and anything else that may impact printability. This is a service we offer to every one of our customers—for free—because we believe your custom apparel should look and feel as close to your vision as possible. Plus, a review by an artist will ensure the print has the high-quality look you deserve.
Professional Quality Assurance
Inkers are passionate about printing, and they take pride in making sure every order leaves the building looking great. Before your order ships to you, every aspect is checked by at least three Inkers so that you have beautiful, high-quality custom shirts right out of the box. We check the shirts for any holes, snags, or flaws before they’re printed on, continuously monitor the quality of the design throughout the printing process, and finally check for any potential issues one more time before it goes out the door. And if we don’t make it right, we’ll make it right.
Guaranteed Delivery Date
Not many companies that offer custom products also offer guaranteed delivery dates, but Custom Ink does! We offer standard two-week delivery for all orders shipping to the contiguous 48 United States, so you can have your custom gear at your door when you need it. If you need it sooner, we also offer One-Week Rush Delivery and Super Rush 3-Day Delivery for an extra percentage of the cost of your order. We also ship to Alaska, Hawaii, and Canada, and do APO and FPO deliveries, but these shipping times and costs may differ. We also offer international delivery to most countries. Whichever delivery option you choose, we guarantee the delivery date or your money back. If you have any questions about shipping and delivery times, please give us a call at 1-800-293-4232, and a service representative will be happy to assist you!
The process of setting up screens to print orders is labor intensive, which is why many screen printing companies and shops require set-up fees. Adding up these fees can be confusing when determining the price of your order because they vary so widely. At Custom Ink, we’ve included the set-up fees in the price quote, so you can focus on the “why” behind your custom gear, whether it’s a school event, fundraiser, walkathon, or chili cook-off! The price you see is the price you get.
Amazing Customer Service
We pride ourselves on providing exceptional customer service, and part of that is being able to talk to real people. Our customer service reps are available seven days a week via chat, email, and phone because we know that not everyone has the same schedule. We serve you better and ensure your order turns out exactly the way you want by making ourselves more available to you. We also offer the same friendly and reliable customer service in our store locations across the country.
Money Back Guarantee
If we don’t make your order right, then we’ll make it right. We offer a 100% Satisfaction Guarantee because we believe in our products, especially when they’ve been customized for you! If the custom products you receive differ materially from what you created at CustomInk.com, if the goods are otherwise flawed, or if your order arrives later than promised, then you may return the custom goods for a full refund, within 15 days of receiving your custom order. All we ask is that you notify Custom Ink before returning any goods to ensure that your return is handled quickly and accurately.
We strive to make your experience with Custom Ink as easy, stress-free, and maybe even as fun as possible. This includes providing an ordering and quoting process that’s clear and guaranteeing our products or your money back. We do this because it’s easier for our customers and because we believe it’s the right thing to do. Start your custom design today and see how easy it is!
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